Privacy Policy

Welcome to Woolnova. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through trusted payment providers; we do not store your complete payment card details)

• Order and transaction history

• Device information, browser type, IP address, and website usage data collected through cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Communicate order updates and respond to your inquiries.

• Improve our website, products, and services.

• Prevent fraud and enhance website security.

• Send promotional emails or marketing messages only where permitted by law or with your consent.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can control or disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Payment processors for secure payment processing.

• Shipping and logistics partners to deliver your orders.

• Technology and service providers who help operate our website and business.

• Government or legal authorities when required by applicable law.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where legally permitted.

• Withdraw consent for marketing communications.

• Contact us regarding any privacy-related concerns.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the updated version is published on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Woolnova

Email: info@woolnova.com

WhatsApp: +91 89213 95156

Instagram: @woolnova