Terms of Service

Welcome to Woolnova. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By using the Woolnova website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if necessary without prior notice.

Product colors displayed on your screen may vary slightly depending on your device settings.

3. Pricing and Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.

• Full payment must be received before an order is processed.

• We reserve the right to change prices at any time without prior notice.

4. Order Acceptance

After placing an order, you will receive an order confirmation email or message. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate reasons.

5. Shipping and Delivery

We aim to dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances. Woolnova is not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before requesting a return or refund.

7. User Responsibilities

By using our website, you agree that you will not:

• Use the website for any unlawful purpose.

• Attempt to interfere with the website's operation or security.

• Submit false, misleading, or fraudulent information.

• Copy, distribute, or misuse any website content without permission.

8. Intellectual Property

All content on the Woolnova website, including text, logos, graphics, images, product designs, and other materials, is owned by or licensed to Woolnova and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Woolnova shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated terms become effective immediately upon publication on our website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Woolnova

Email: info@woolnova.com

WhatsApp: +91 89213 95156

Instagram: @woolnova